Looking for an efficient Cashier for your reputed organization? Here is a list of interview questions that will help you find the ideal candidate.
Cashier Interview Questions
A Cashier is one of the most important employees of any business with the responsibility to manage a company’s accounts with full reliance. Their duties go far beyond that of just ringing products up and giving out a receipt. Their role demands accuracy and attention to details while dealing with customers.
Therefore, you need to look for accounting skills as well as problem-solving ability while shortlisting a candidate.
Qualifications to look for:
- High School Diploma
Skills to look for:
- Good customer relation skills
- Detail oriented skills
- Interpersonal communication skills
- Analytical thinking skills
- Time management skills
- Mathematical skills
- Ability to handle transactions quickly and accurately
These Cashier interview questions will help you find the right fit for your organization.
Operational and Situational questions
- What will you do if a customer has a question and you do not know the answer?
- Elaborate your experience with cash-handling.
- Have you ever made a proposal that saved money and time or enhanced revenue?
- How will you handle the customer who is trying to combine two offers that cannot be combined?
- What were your duties at your last job?
- Explain a situation when you made every attempt to deliver excellent customer service.
- What will you do if you are extremely late for your shift?
- Have you ever had any disagreement with your supervisor? How did you resolve the situation?
- What procedure do you follow when a customer wants to return an item for a refund?
- If the co-worker is not doing his/her share of work then how will you deal with that person?
- How will you deal with a slow day at your work?
- How do you stay motivated as this job tends to be repetitive?
- What will you do if you are unable to resolve a problem on your own?
