What is Non-Clinical?
Non-clinical roles in healthcare are essential to the smooth operation and success of medical facilities and organizations. These positions, which do not involve direct patient care, encompass a wide range of responsibilities that support the clinical side of healthcare. Non-clinical professionals work in administration, management, finance, human resources, information technology, and other critical areas. They ensure that healthcare facilities run efficiently, maintain compliance with regulations, manage financial operations, and support patient services through effective administration and communication. By providing essential behind-the-scenes support, non-clinical staff play a crucial role in creating a functional and organized healthcare environment, enabling clinical staff to focus on delivering high-quality patient care. Their contributions are vital to the overall healthcare system, ensuring that patients receive the best possible service and care.
Top roles in Non-Clinical
Accounts Payable Specialist
Accounts payable specialists handle the processing, verification, and recording of invoices and payments within an organization’s accounting system. They ensure accuracy and timeliness in payments while adhering to established financial procedures and policies.
Top Skills for an Accounts Payable Specialist
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Attention to detail | Organization | Communication | Analytical skills | Proficiency in accounting software
Administration Assistant
Administration assistants provide support to administrative teams and managers by performing various clerical and organizational tasks. They assist with scheduling, record-keeping, and communication within the office environment.
Top Skills for an Administration Assistant
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organization | Multitasking | Time management | Proficiency in office software
Associate Director, Patient Assistance
Associate directors in patient assistance oversee programs and initiatives aimed at providing support and resources to patients in need. They develop strategies, manage operations, and collaborate with internal and external stakeholders to ensure effective program implementation.
Top Skills for an Associate Director, Patient Assistance
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Leadership | Project management | Communication | Problem-solving | Knowledge of patient assistance programs
Associate Director, Patient Assistance, Communications and Operations
Associate directors in patient assistance with a focus on communications and operations lead efforts to streamline processes, enhance communications, and improve overall program efficiency. They oversee program logistics, communication strategies, and stakeholder engagement initiatives.
Top Skills for an Associate Director, Patient Assistance, Communications and Operations
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Project management | Leadership | Problem-solving | Knowledge of patient assistance programs
Associate Director: Project Manager
US Medical Associate directors with a specialization in project management in the US medical sector oversee the planning, execution, and evaluation of medical projects and initiatives. They lead cross-functional teams, manage project timelines and budgets, and ensure alignment with organizational goals.
Top Skills for an Associate Director: Project Manager US Medical
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Leadership | Communication | Problem-solving | Strategic planning
Clinical Authorization Representative
Clinical authorization representatives facilitate the authorization process for medical procedures and services by coordinating with healthcare providers, insurance companies, and patients. They ensure compliance with insurance requirements and facilitate timely approvals.
Top Skills for a Clinical Authorization Representative
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Attention to detail | Communication | Multitasking | Knowledge of insurance processes
Contact Tracer
Contact tracers play a crucial role in public health by identifying and notifying individuals who may have been exposed to infectious diseases. They conduct interviews, provide information and guidance, and maintain accurate records of contact tracing efforts.
Top Skills for a Contact Tracer
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Empathy | Attention to detail | Organization | Data entry
Cryogenics Process Operator
Cryogenics process operators are responsible for operating and maintaining equipment used in cryogenic processes, such as liquefaction and storage of gases at very low temperatures. They ensure the safe and efficient operation of cryogenic systems while adhering to strict safety protocols.
Top Skills for a Cryogenics Process Operator
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Technical skills | Attention to detail | Problem-solving | Safety procedures | Equipment operation knowledge
Customer Service Representative
Customer service representatives interact with customers to provide assistance, answer inquiries, and resolve issues related to products or services. They deliver high-quality service, build rapport with customers, and contribute to overall customer satisfaction.
Top Skills for a Customer Service Representative
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Empathy | Problem-solving | Patience | Conflict resolution
Data Entry Clerk
Data entry clerks input, update, and maintain data in computer systems and databases. They ensure accuracy and completeness of data entries while adhering to established data entry procedures and standards.
Top Skills for a Data Entry Clerk
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Typing speed | Accuracy | Attention to detail | Organization | Proficiency in data entry software
Enrollment Specialist
Enrollment specialists assist individuals in the enrollment process for various programs or services, such as healthcare plans, educational courses, or membership organizations. They provide guidance, process applications, and ensure compliance with enrollment requirements.
Top Skills for an Enrollment Specialist
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organization | Attention to detail | Knowledge of enrollment processes | Customer service
Environmental Health and Safety Specialist
Environmental health and safety specialists develop, implement, and monitor programs and policies to ensure compliance with safety and environmental regulations. They conduct risk assessments, provide training, and investigate incidents to promote a safe work environment.
Top Skills for an Environmental Health and Safety Specialist
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of safety regulations | Risk assessment | Communication | Problem-solving | Attention to detail
Equipment Technician
Equipment technicians install, maintain, and repair various types of equipment and machinery used in industrial, manufacturing, or healthcare settings. They troubleshoot issues, perform preventive maintenance, and ensure equipment functionality and safety.
Top Skills for an Equipment Technician
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Technical skills | Troubleshooting | Attention to detail | Time management | Equipment maintenance knowledge
Facility Security Officer
Facility security officers are responsible for implementing and maintaining security measures to protect people, property, and assets within a facility. They monitor surveillance systems, enforce security policies, and respond to security incidents as needed.
Top Skills for a Facility Security Officer
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Security procedures knowledge | Vigilance | Communication | Problem-solving | Attention to detail
Field Medical Communication Specialist
Field medical communication specialists provide support to healthcare professionals and patients by delivering medical information and assistance. They communicate complex medical concepts, provide product information, and address inquiries and concerns.
Top Skills for a Field Medical Communication Specialist
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Medical knowledge | Problem-solving | Organizational skills | Attention to detail
Functional Insurance
Functional insurance professionals specialize in specific areas of insurance, such as claims processing, underwriting, or policy administration. They analyze insurance needs, recommend coverage options, and provide assistance to clients or policyholders.
Top Skills for a Functional Insurance Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
General Insurance
General insurance professionals provide a wide range of insurance products and services to individuals and businesses. They assess risks, recommend coverage options, and process insurance applications, claims, and policy changes.
Top Skills for a General Insurance Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
Grant Analyst
Grant analysts manage and oversee grant funding opportunities for organizations or research projects. They review grant proposals, conduct financial analysis, and ensure compliance with grant requirements and regulations.
Top Skills for a Grant Analyst
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Analytical skills | Attention to detail | Communication | Financial analysis | Grant management
Health Information Management
Health information management professionals handle the collection, organization, and security of patient health information within healthcare organizations. They ensure the accuracy and confidentiality of health records while complying with regulatory standards.
Top Skills for a Health Information Management Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Electronic health records | Attention to detail | Organization | Communication
Health Insurance
Health insurance professionals specialize in providing health insurance products and services to individuals, families, or groups. They assess insurance needs, recommend coverage options, and assist clients with enrollment and claims processing.
Top Skills for a Health Insurance Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
Human Resource Representative
Human resource representatives provide support and assistance in various HR functions, such as recruitment, employee relations, and benefits administration. They serve as a point of contact for employees and management regarding HR-related inquiries and issues.
Top Skills for a Human Resource Representative
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organizational skills | Knowledge of HR policies | Problem-solving | Empathy
Insurance Authorization
Insurance authorization professionals facilitate the authorization process for medical procedures and services by coordinating with healthcare providers and insurance companies. They ensure that services are approved according to insurance guidelines and requirements.
Top Skills for an Insurance Authorization Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance procedures | Communication | Attention to detail | Analytical skills | Time management
Insurance Claim
Insurance claim professionals handle the processing and adjudication of insurance claims submitted by policyholders. They review claim documentation, assess eligibility and coverage, and facilitate claim resolution and payment.
Top Skills for an Insurance Claim Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance procedures | Communication | Attention to detail | Analytical skills | Problem-solving
Life Insurance
Life insurance professionals specialize in providing life insurance products and services to individuals or families to protect against financial loss due to death. They assess insurance needs, recommend coverage options, and assist clients with policy selection and management.
Top Skills for a Life Insurance Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
Manager, Medical Info
Medical information managers oversee the management and dissemination of medical information and resources within healthcare organizations. They develop policies and procedures, ensure compliance with regulations, and provide support to healthcare professionals and patients.
Top Skills for a Manager, Medical Info
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Leadership | Medical knowledge | Communication | Organizational skills | Attention to detail
Material Handler
Material handlers are responsible for the movement, storage, and handling of materials and products within warehouse or manufacturing facilities. They load and unload shipments, pick and pack orders, and maintain inventory accuracy.
Top Skills for a Material Handler
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Physical strength | Organization | Attention to detail | Time management | Inventory management knowledge
Medical Affairs Project Manager
Medical affairs project managers oversee and coordinate medical projects and initiatives within pharmaceutical or healthcare organizations. They develop project plans, manage timelines and budgets, and ensure alignment with regulatory requirements.
Top Skills for a Medical Affairs Project Manager
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Medical knowledge | Communication | Leadership | Problem-solving
Medical Billing – Standard
Medical billing specialists handle the processing and submission of medical claims to insurance companies for reimbursement. They ensure accuracy and compliance with coding and billing regulations while maximizing reimbursement for healthcare services.
Top Skills for a Medical Billing – Standard Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical billing procedures | Attention to detail | Communication | Analytical skills
Medical Coder (In Patient)
Inpatient medical coders assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They ensure accuracy and completeness of coding while adhering to coding guidelines and regulations.
Top Skills for a Medical Coder (In Patient)
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication
Medical Coder (Outpatient)
Outpatient medical coders assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They review medical documentation, assign appropriate codes, and ensure accuracy and compliance with coding standards.
Top Skills for a Medical Coder (Outpatient)
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication
Medical Coding
Medical coding professionals assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They ensure accuracy and compliance with coding standards and regulations while maximizing reimbursement for healthcare services.
Top Skills for a Medical Coding Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication
Medical Collector
Medical collectors handle the collection and resolution of outstanding medical bills and accounts receivable. They communicate with patients and insurance companies, negotiate payment arrangements, and ensure timely payment for healthcare services.
Top Skills for a Medical Collector
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Negotiation | Attention to detail | Knowledge of medical billing processes | Problem-solving
Medical Communications Execution Specialist
Medical communications execution specialists support medical communications initiatives by coordinating content development, publication, and distribution. They ensure adherence to timelines, quality standards, and regulatory requirements.
Top Skills for a Medical Communications Execution Specialist
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Project management | Attention to detail | Medical knowledge | Organizational skills
Medical Denials
Medical denial specialists review and appeal denied insurance claims to ensure appropriate reimbursement for healthcare services. They analyze denial reasons, gather supporting documentation, and communicate with payers to resolve claim issues.
Top Skills for a Medical Denials Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical billing procedures | Attention to detail | Analytical skills | Communication | Problem-solving
Medical Education Manager
Medical education managers oversee the development and implementation of medical education programs and initiatives for healthcare professionals and patients. They collaborate with internal and external stakeholders, manage budgets, and ensure compliance with educational standards.
Top Skills for a Medical Education Manager
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Medical knowledge | Communication | Project management | Organizational skills | Attention to detail
Medical Monitor
Medical monitors oversee and evaluate clinical trial data to ensure participant safety and protocol compliance. They analyze study results, identify trends or issues, and communicate findings to stakeholders.
Top Skills for a Medical Monitor
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Medical knowledge | Attention to detail | Communication | Analytical skills | Problem-solving
Medical Publications Associate
Medical publications associates assist in the development, review, and publication of medical content for scientific journals, conferences, and educational materials. They collaborate with authors, review manuscripts, and ensure compliance with publication standards.
Top Skills for a Medical Publications Associate
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Medical knowledge | Attention to detail | Organizational skills | Research skills
Medical Records Clerk
Medical records clerks are responsible for maintaining and organizing patient health records in healthcare facilities. They ensure the accuracy and confidentiality of records, process record requests, and assist with record retrieval and management.
Top Skills for a Medical Records Clerk
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Attention to detail | Organizational skills | Knowledge of medical record procedures | Communication
Medical Secretary
Medical secretaries provide administrative support to healthcare professionals and medical offices. They schedule appointments, manage patient records, and assist with correspondence and billing.
Top Skills for a Medical Secretary
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organizational skills | Attention to detail | Knowledge of medical terminology
Medical Writer
Medical writers create and edit medical content for various purposes, such as regulatory submissions, scientific publications, and patient education materials. They ensure accuracy, clarity, and compliance with industry standards and guidelines.
Top Skills for a Medical Writer
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Writing skills | Medical knowledge | Attention to detail | Research skills | Communication
Patient Access Representative / Intake Coordinator
Patient access representatives or intake coordinators facilitate the registration and admission process for patients seeking healthcare services. They collect demographic and insurance information, verify eligibility, and coordinate patient appointments.
Top Skills for a Patient Access Representative / Intake Coordinator
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Empathy | Organization | Attention to detail | Knowledge of patient intake processes
Patient Scheduler
Patient schedulers manage and coordinate patient appointments and schedules for medical services. They liaise with patients, healthcare providers, and administrative staff to ensure efficient scheduling and utilization of resources.
Top Skills for a Patient Scheduler
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Organization | Communication | Attention to detail | Multitasking | Knowledge of scheduling software
Procedure Writer
Procedure writers develop and document standard operating procedures (SOPs) for various processes and activities within healthcare organizations. They ensure clarity, accuracy, and compliance with regulatory standards and guidelines.
Top Skills for a Procedure Writer
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Writing skills | Attention to detail | Organizational skills | Medical knowledge | Communication
Project Coordinator
Project coordinators support project managers in planning, organizing, and executing projects within healthcare organizations. They assist with scheduling, documentation, and communication, and coordinate project activities to ensure timely completion.
Top Skills for a Project Coordinator
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Communication | Organization | Attention to detail | Problem-solving
Project Manager
Project managers oversee the planning, execution, and completion of projects within healthcare organizations. They manage resources, timelines, and budgets, and communicate with stakeholders to ensure project success.
Top Skills for a Project Manager
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Leadership | Communication | Problem-solving | Organizational skills
Promotional Review Advisor
Promotional review advisors ensure compliance with regulatory guidelines and company policies in promotional materials and activities within healthcare organizations. They review marketing materials, provide guidance, and facilitate approval processes.
Top Skills for a Promotional Review Advisor
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of regulatory guidelines | Attention to detail | Communication | Organizational skills | Problem-solving
Records Specialist
Records specialists manage and maintain records and documents within healthcare organizations. They ensure accuracy, accessibility, and compliance with regulatory standards and retention policies.
Top Skills for a Records Specialist
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Organization | Attention to detail | Communication | Knowledge of record-keeping procedures | Analytical skills
Technical Insurance
Technical insurance professionals specialize in providing insurance products and services for technical or specialized risks, such as engineering or marine insurance. They assess risks, recommend coverage options, and provide assistance to clients or policyholders.
Top Skills for a Technical Insurance Professional
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Technical skills | Communication | Analytical skills | Attention to detail
